Celiveo Privacy Policy and GDPR Compliance

​​ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.
USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS.
IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.
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​Celiveo reserves the right, at its sole discretion, to modify, add, or remove portions of the Terms of Use at any time without prior notice to you. Please check this page for changes, your continued use of this website following the posting of changes to the Terms of Use will mean you accept those changes.
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What information do we collect?
  • We collect information from you when you fill out a form. When ordering a product on our online store, filling out our ‘contact us’ form or registering for our newsletter you may be asked to enter your name or e-mail address. However by default you visit our site anonymously.

What do we use your information for?
  • Any of the information we collect may be used to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

Do we use cookies?
  • Yes, we use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?
  • We do not sell, trade, or otherwise transfer personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing customer services for you, so long as those parties agree to keep this information confidential. Our web site usage is monitored by search engines line any other web site, they may collect information on our site usage.
  • We may release your information if we believe it is appropriate for complying with the law, enforce our site policies, or protect others or our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Can you verify the content of your information in our database?
  • Sure, Celiveo complies with the General Data Protection Regulation (GDPR) and if you registered for our newsletter or created an account on the Celiveo Users Portal you just need to contact us to request a copy of your information record present in our databases. If you did not registered for our newsletter or created an access to the Celiveo Users Portal there is no need to contact us as we don't hold any information about you.

Can you request your contact to be removed from our database?
  • Sure, if you registered for our newsletter you just need to click on the special link at the bottom to de-enroll and remove your information, you won't receive anymore the newsletter. If you created an account on the Celiveo Users Portal you just need to contact us to request we delete it.

Do we hold any payment information from the Celiveo web store?
  • No, Celiveo does not store or know any of its webstore client payment information such as credit card number. Celiveo outsources payment to Paypal who complies with the GDPR regulation to protect its customers personal information.

Do we have a contingency plan in case of data breach?
  • Yes, Celiveo would notify applicable authorities within 72 hours and inform clients about the data breach.

Children’s Online Privacy Protection Act Compliance
  • Celiveo is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
  • This online privacy policy applies only to information collected through our website and not to information collected offline.
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Terms and Conditions 
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
  • By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy
  • If we decide to change our privacy policy, we will post changes on this page.

Contacting Us
  • For any questions regarding this privacy policy you may contact us.